BOREAL

Privacy Policy

Privacy Policy for Boreal Potions

Effective Date: 2023-08-14

This Privacy Policy describes how Boreal Potions (“we,” “us,” or “BP”) collects, uses, and shares your personal information when you visit and make purchases on our website borealpotions.com. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully before using our services.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address, and payment history.
  • Account Information: Usernames, passwords, and preferences.
  • Purchase History: Details of products you’ve purchased from us.
  • Communication Data: Any communication you send to us, including emails and customer support inquiries.
  • Usage Data: Information about how you use our website, such as pages visited and actions taken.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing Orders: To process and fulfill your orders, including shipping and handling.
  • Customer Support: To assist you with inquiries, provide technical support, and address concerns.
  • Personalization: To customize your shopping experience and recommend relevant products.
  • Marketing: To send you promotional materials, newsletters, and updates about our products and services (you can opt out at any time).
  • Legal Obligations: To comply with legal requirements and obligations.
  • Analytics: To analyze website usage and improve our services.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that help us process orders, provide customer support, and analyze website usage.
  • Payment Processors: Secure payment processors to facilitate payment transactions.
  • Legal Authorities: To comply with legal requirements and protect our rights.

4. Your Choices

  • You can manage your communication preferences and opt out of marketing emails.
  • You can update your account information by logging in to your account.
  • You can request access, correction, or deletion of your personal information by contacting us at info@borealpotions.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.

7. International Data Transfers

Your personal information may be stored and processed in countries outside the European Economic Area (EEA). We will take appropriate measures to ensure your information is protected.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@borealpotions.com.